Insurance
We understand the challenges that property damage can bring and the need for swift, efficient repairs. Whether you’ve faced damage from fire, water, storms, or other unforeseen events, we’re here to help.
Our dedicated team is committed to restoring your home to its former glory. We pride ourselves on delivering quality workmanship with all our trades, and our office team ensures you stay informed throughout the entire process. Trust BBR as your reliable partner for navigating your insurance claim and restoring your peace of mind.
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Our Process
Insurance Step By Step Process
1
Purchase Order Received
When Bendigo Building Repairs (BBR) receives a purchase or work order from our panel builder, we enter the job into our system and notify the client via phone or text.
2
Estimator
Our estimator will visit the site for larger jobs or review photos to ensure nothing is missed, create a cutting list, and prepare a labor schedule. If there are discrepancies, we will contact the panel builder.
3
Handover
Once we have clear photos and understand the job, our estimator will hand the job over to the Operations Manager, Project Manager, and Project Administrator.
4
Job Booked
After all materials are booked/ organised, the job will be scheduled with the insured, and a start date will be provided. The panel builder will be updated with the schedule and timelines. BBR will maintain weekly contact with the panel builder to provide updates on their jobs
5
Job Completed
Upon job completion, BBR staff will collect a sign-off form and contact the client to ensure satisfaction. All photos and relevant information will be sent to the panel builder.